All the workflow notification mails triggered from Oracle EBS are in unreadable format for user who view mails in outlook or mail box.
Issue : Users are not able to take any actions since mails are in unreadable format as shown below.
Solution : Execute the
following steps:
- Update
System Profile option FND: Enable Rich Table Interactions
- Responsibility:
System Administrator
- Navigation:
Profiles > System
- Query
and set the profile option FND: Enable Rich Table Interactions
- True
at site level
- False
at sysadmin user level (sysadmin is the default mailer user)
- Clear
the cache Using Functional Administrator.
No comments:
Post a Comment